Cancellation, refund review and statutory remedies for LOVEFY service engagements.
Send cancellation or termination notice to lovefy.in@outlook.com, identifying the engagement and requested end date. Notice periods and any transition work follow the written agreement. Before work starts, cancellations are reviewed against actual commitments and applicable law. We will explain any retained amount and reconcile payments for work and commitments.
Payments for commenced, allocated or completed services are ordinarily non-refundable only to the extent permitted by applicable law and the agreed scope. Allocation alone does not justify retaining unrelated or unearned fees. Non-delivery, material breach, defective services and legally required refunds remain subject to applicable remedies. No clause removes mandatory consumer rights.
Email lovefy.in@outlook.com with your invoice reference, payment date, work affected and requested remedy. We may ask for relevant documents and discuss correction, replacement work or a refund where appropriate. Any agreed refund method and processing time will be confirmed in writing; no arbitrary waiting period restricts statutory remedies.
Contact lovefy.in@outlook.com or +91 9627653668 with your invoice reference, concern and requested remedy. We will review the facts and respond using the contact details provided. Indian law applies. Disputes may be brought before courts or consumer bodies with jurisdiction under applicable law; mandatory consumer forums and remedies remain available.
These terms are a plain-English draft for review by an Indian legal professional. Existing agreements are not retrospectively changed by website edits. Material changes for future engagements or renewals should be communicated before acceptance.
LOVEFY Creative Studio, Civil Lines, Bareilly, Uttar Pradesh 243001, India Phone: +91-9627653668. Email: lovefy.in@outlook.com. Hours: Mon–Sat, 10:00–19:00 IST.