Shipping & Delivery Policy

Effective: January 1, 2025

1. Digital Delivery Process

• Method: Secure private link sent via WhatsApp + Email
• Standard Timeline: 24–48 hours from content submission
• Rush Delivery: Within 24 hours (₹199 add-on)
• Accessibility: Instant access from any device — phones, tablets, laptops
• Shipping Cost: Free — no delivery fees ever

2. Delivery Timeline Details

Standard Delivery — 24–48 Hours

Timeline begins after you submit all required content (photos, videos, story details). Delivered via WhatsApp + email. Gift remains accessible 24/7 indefinitely.

Rush Delivery — Within 24 Hours (₹199)

Guaranteed delivery within 24 hours. Subject to availability — confirm before ordering. Highly recommended during peak seasons (Valentine's Day, Diwali, New Year).

Scheduled Delivery

Want your gift delivered at a specific date and time? We'll hold the completed gift and send it at the exact moment you specify. Free service — no extra charges.

3. How You Receive Your Gift

1. We create your personalized gift
2. Internal quality review
3. Preview link sent for your approval
4. Revisions if requested
5. Final secure link sent via WhatsApp + Email

You'll receive a unique private URL. Click it to instantly access your gift from any browser — no app needed.

4. Geographic Coverage

Since all products are digital, we serve customers worldwide:

• All Indian cities — Mumbai, Delhi, Bangalore, Hyderabad, Chennai, Pune, Kolkata, Ahmedabad and more
• International — USA, UK, UAE, Canada, Australia, Singapore and everywhere else
• No location restrictions — accessible anywhere with internet

5. Delivery Issues

If you haven't received your gift within the promised timeline:

• Check your WhatsApp and email (including spam folder)
• Contact us immediately: WhatsApp +91 89233 73715
• We'll resend the link within 1 hour
• If our delay caused you to miss a special occasion, you may be eligible for a full refund

6. Contact for Delivery Support